- ALL RETURNS & EXCHANGES must be accompanied by a valid sales receipt from The Health Food Center.
- Failure to provide the original sales receipt (proof of purchase) prohibits The Health Food Center from accepting and processing a return or exchange for any reason - NO EXCEPTIONS.
- ALL opened merchandise is subject to manufacturer's explicit warranty and may not be returned to the store; ALL unopened merchandise must be returned within 30 days of the date of purchase; unless otherwise noted below.
- Appliances - all returns on opened packages must be made within 3 days of the date of purchase; all returns on unopened packages must be made within 10 days of the date of purchase; after 10 days refer to manufacturer’s warranty.
- Grocery - no returns accepted.
- Books - no returns accepted.
- Refrigerated or Perishable Supplements - no returns accepted.
- Red Tag & Clearance - no returns accepted.
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Prior to shipping any order back, regardless of product condition, please contact our customer service department for a return authorization. Returns shipped to our store without prior authorization will not be accepted and no credit will be issued. Once your return has been authorized, please send your purchase and receipt to our Return Department to receive a credit to original form of tender: The Health Food Center International Orders The Health Food Center is not responsible for any packages rejected by your country's Customs Department. On any package returned to The Health Food Center a refund will be issued. Shipping charges cannot be refunded for any reason. Order Changes & Cancellations Because we strive for quick order turnaround generally are unable to accomodate changes to an order once it has been placed. Please contact customer service for inquiries on changes. Order cancellations, regardless of the reason, will result in a 15% restocking fee. Need further assistance? Our professional staff is ready to help you. Please call Customer Service at 888.498.8241 Monday - Friday 9:00 a.m. - 8:00 p.m. CST or email info@thehealthfoodcenter.net.
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